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Built for enterprise teams
Learn how Cassidy's enterprise features makes embedding and scaling AI automations into your team possible unlike any other tool.
Cassidy is the security-first AI platform
Single Sign-On (SSO) capability
Advanced User-Level Permissions
No Model Training
SOC II Compliant
CCPA Compliant & CASA Certified
Enterprise-Level Data Security
Enterprise features that make Cassidy the best AI solution for larger teams
Documentation verification
AI can quickly become inaccurate and "hallucinate" with outdated data. Document Verification allows teammates to verify, request verification, or flag as outdated sources cited. This ensures your outputs are accurate and always up-to-date.
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Built-in access to top AI models
Cassidy connects with all of the top leading models, so you never have to commit to one model. When new models get released, we add them to Cassidy. No API keys or extra subscriptions needed.
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Embeds within your existing tools
Connect your assistants and workflows to Slack, Teams, our Chrome Extension, and more so you can stay within your existing productivity and communication tools.
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AI ROI report and analytics
Get monthly reports on team usage of productivity benefits to understand how AI is helping your team work faster.
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White glove onboarding for every team
Dedicated support for all your needs
We believe that to truly embed AI into team's workflows deserves excellent onboarding. With every enterprise customer we provide training and ongoing support to ensure your team can make the most of Cassidy.
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Customer support automation with Cassidy saves reps 10+ hours / week.
“With Cassidy, we've been able to automate ticket triage substantially, saving the team time to focus on more important areas.”
Endless enterprise use cases
Automate responses to RFPs
Respond faster to RFPs by using Cassidy's workflows to extract questions, search for answers, and generate thorough answers.
Generate security questionnaires answers
Answer common risk assessment related questions using your knowledge base, such as data policies.
Draft replies to emails and tickets
Ask questions about your knowledge base, such as data policies, so you can craft responses to customer support inquiries that are grounded and accurate.
Internal data search
Ask questions about your knowledge base, such as vacation policies, so employees can find information and the answers to their questions quickly
Automate Customer Support Triaging
Prioritize and provide improved customer service by automatically escalating negative Zendesk tickets based on an AI sentiment analysis.
Build your own tools
Cassidy has endless use-cases for your team to implement. Learn more in our use cases library.
