Trusted and Partnered with 20,000+ teams
Get real-time AI answers powered by your existing tools
Search anything, from customer questions to employee onboarding, to get answers instantly. Cassidy searches across your existing tools and responds with its sources cited.
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CONNECT TO YOUR EXISTING TOOLS
SOURCES CITED
Get right to the source of information with sources cited
Cassidy always cites its sources to ensure the accuracy of information- linking directly to the exact paragraph.
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DOCUMENT VERIFICATION
Verify any sources to keep your information always up-to-date
Expand any source as up-to-date or request verification. This will update across your entire workspace to ensure your entire team’s answers are always accurate.
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TIME-BASED SEARCH
Make your searches more accurate by making them time bound
Get the latest and most accurate information by setting time constraints.
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Embed Cassidy into your existing tools
Customer support automation with Cassidy saves reps 10+ hours / week
“With Cassidy, we've been able to automate ticket triage substantially, saving the team time to focus on more important areas.”
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The security-first AI platform
Single Sign-On (SSO) capability
Supports enterprise Single Sign-On (SSO) providers to ensure secure and centralized user authentication.
SOC 2 Type II
compliant
Cassidy has achieved SOC 2 Type II compliance, demonstrating our adherence to user and workspace security.
Advanced user-level permissions
Configure your workspace to have restricted permissions to data depending on user level.
GDPR compliant & CASA certified
Cassidy adheres to GDPR compliance regulations and is CASA Certified, with advanced security for user privacy.
No model
training
Unlike ChatGPT and other platforms, we never use your private data to re-train models.
Enterprise-level data security
Our security infrastructure includes row-level security and granular access control, protecting against unauthorized access.
FAQ
What is the benefit of multiple AI models?
What models do you support?
How does Cassidy’s knowledge base make my AI smarter?
How secure is my data?
What’s the difference between assistants and workflows?